Supreme Help

Find answers to your questions and other helpful things. Choose topic.
What is the best Bot to buy Supreme?

We often get asked what is the best bot for buying Supreme. There are a lot of different bots out in the wild. Some need installations and some are easy to use browser plugins.

Usually success in buying not only depends on the bot, but also on site speed, your internet conenction, site performance, your settings and a lot more.

Why is the item sold out?

New items are released on a weekly basis. EU/US every Thursday and for JPN every Saturday. After a certain item was released it will not be re-released again. The only hope are restocks which happen on a random basis. Check restocks for free at: RESTOCKS

What is Supremecommunity about?

We are not officialy affiliated with Supreme New York. We started back in 2015 and offer Restocks, Droplists, News, Leaks and a lot more. Our website is expanding all the time. If you have any wishes or feedback feel free to contact us via: [email protected]

Is this item legit?

We currently do not offer legit checks. For now we recommend to create a post in any of the buy/sell Facebook groups to get as many opinions as possible.

How can I join the queue?

Not all Supreme stores have the same system in place. Most of the locations have an online sign-up, some are still based on first come first serve. Read up the system for your store at STORES

Can I promote my company/service?

We are starting to create the possibility to take promotion deals. We offer paid website banner space, Instagram story posts and Instagram caption mentions (occasionally Instagram posts). 

Please contact us via mail on [email protected] and include in the mail following points:

  1. Desired promotion platform and type (Website/Instagram - Banner space, story posts, caption mentions, ...)
  2. What is your company/service about? (Include links etc.)
  3. Duration of the promotion
  4. Anticipated budget for the promotion (€, $ or £)

Also feel free to contact us for any other inquiry.  

Are we doing shoutouts?

We occasionaly do shoutouts on our IG. Mostly we chose the pics ourselves. But feel free to DM us on @supcommunity with your pic and we might chose you. Your best choice if you want to show off your fit, upload your fitpic in our fitpic section and if it gets approved all website viewers are able to see the pic and even vote for the pic.

Which time are the instore drops?

In-store drops happen each Thursday (for Japan Saturday) at 11am local time of the specific location. Read the rules for your store at our STORES section to get to know how to sign up for the list if there is any in place.

Can I buy multiple items?

It is not possible to buy multiple items of the same product. It is also not possible to buy different colorways of the same product. If you do multiple orders and the same item goes through it's up to Supreme if they cancel the order. If it happens that you really need multiple styles of the same product you can do multiple orders and change up the address and use another card. 

Why was my card declined?

The card declined error unfortunately happens a lot nowadays. It does not always have to do with your card. Supreme also uses this error template for multiple errors. It could be that your wanted item was sold out last second before filling the order on Supremes server side, your shipping details did not match the registered card address, your credit card provider did block the transaction or any other generic error no one knows from client side.

If the error happens multiple times in a row there is even the possibility that your address/card is on a blacklist. People have mostly fixed the error with changing up their address and use another card.

What is Supreme?

In April 1994, Supreme opened its doors on Lafayette Street in downtown Manhattan and became the home of New York City skate culture. At its core was the gang of rebellious young New York skaters and artists who became the store's staff, crew and customers.

Supreme grew to be the embodiment of the downtown culture, playing an integral part in its constant regeneration. Skaters, punks, hip-hop heads - the young counter culture at large - all gravitated towards Supreme.

While it grew into a downtown institution, Supreme established itself as a brand known for its quality, style and authenticity.

Over its eighteen year history, Supreme has worked with some of our generation's most groundbreaking designers, artists, photographers and musicians - all who have helped continue to define its unique identity and attitude.

How do I find out what's dropping?

We will publish droplists as soon as we have them available. Always check our DROPLISTS section for the latest droplists.

Which items are dropping?

Droplists are not available from the beginning of the season. Items dropping each Thursday (for Japan Saturday) will be announced on our site and instagram as soon as we have them. Check out the DROPLISTS page.

Which time are the online drops?

Online drops are always every Thursday 11am NYC, 4pm LDN timeand central Europe 17:00. Japan is always releasing the Saturday after at 11am Tokyo time. Between seasons or on some holidays there are no drops. 

When do items restock?

Webshop restocks are random and not predictable. Most restocks happen right after a new drop. Always keep an eye on: RESTOCKS

Why is a restock already sold out?

We are not the only ones who offer restocks also most of the item they restock just a small amount which results in a fast sold out restock.

What are restocks?

Restocks are items which previously were sold out on the webshop and now again in stock. But remember: Be fast! Even restocks are often gone in seconds.

Can I get restocks notifications?

You can get restocks notifications from our app (Download). Website notifications are currently not supported.

Where is my shipping confirmation?

Shipping confirmation usually takes some days to arrive. Especially on busy drops with hyped items or special occasions like first drop. If you have received your order confirmation and your card was charged have patience and wait it out. Orders have also arrived without any shipping confirmation before.

Where is my order confirmation?

Order confirmations sometimes take some time to arrive. If you were displayed the confirmation on the web store and your card was charged (more than the 1$ test transaction) you should be good most of the time. Orders can even arrive without any order confirmation, it's just important to check your charges on your card.

If you got displayed the online store confirmation after buying but have no charge beside the 1$ test transaction you most likely were ghosted and your order did not get through.

Which item resells for the most?

We are not giving out tips for this matter and will abstain from this topic. Resell prices mostly depend on hype, stock and demand of an item.

Where can I sell my items?

There are plenty of buy/sell Facebook groups to sell on. Also apps like Grailed, Depop and Instagram are a possible way to sell things. Please make always sure to follow the rules for the specific platform. And as always, if you love Supreme - keep the item and wear it! ;-)

What are tagged pics?

Tagged pics are usually needed to sell an item. It's a small assurance for the buyer that you have the item in hand and that it's yours. Write your name on a piece of paper and put it beside the item and take the picture after.

Where can I camp for Supreme?

Most Supreme stores have a list system in place so that camping isn't allowed anymore. Locations in JPN still have a first come, first serve system. Check out our STORES section for all the stores and how to sign up to the list for any location.